Your Knowledge Bases at the Service of Your Visitors and Employees

 Hello everyone!I’m Rodolphe, the co-founder of VitaminAI, and today I will show you how to Use Your Knowledge Bases to help your employees


As they say, knowledge is power, and with VitaminAI, your knowledge bases become powerful tools—not only for streamlining internal processes but also for providing exceptional support to your clients and team.


Let’s see how it works

Your knowledge bases can act as the backbone of your customer interactions. Here’s how VitaminAI makes this possible:

You can Transform Your Knowledge Base into a Smart Chatbot

Imagine having a chatbot on your website or WhatsApp that provides instant, accurate answers to your visitors. All you need to do is link a public knowledge base—like your ‘Public Info’ base—directly to the chatbot.


It can:


- Answer FAQs,

- Explain your products and services,

- And even guide visitors to the right solution—all without human intervention.


It’s like having a virtual assistant ready to help 24/7!

You can also Automate Lead Generation


Your chatbot isn’t just for answering questions—it can help you collect leads, too. As visitors engage, the chatbot can capture their contact details and qualify them automatically. This saves time and boosts your conversion rates.

Don’t forget to Keep Everything Up to Date

To ensure your chatbot always delivers the right information, update your knowledge base regularly. Add new FAQs, product launches, or special promotions so your visitors always get the most relevant answers.


Your knowledge bases aren’t just for customers—they’re a game changer for your team as well.


Internal chatbots linked to private knowledge bases (like your **‘HR Info’** base) can answer employee questions instantly. For example:


- Company policies,

- Holiday schedules,

- Onboarding materials.


This frees up time for HR and support teams while making sure employees get the answers they need, when they need them.


New hires often have tons of questions. Instead of relying on their colleagues, they can access a tailored knowledge base to find answers quickly. This helps them get up to speed faster and feel confident in their new role.

Encourage your teams to contribute to shared knowledge bases.

Your marketing team can store campaign strategies and content calendars to stay consistent.


Your sales team can access case studies, product descriptions, and pitch materials to improve their client conversations.


By centralizing your company’s knowledge, everyone works more efficiently.

How to Set This Up

A landing page builder is a software tool or platform that simplifies the process of creating and designing landing pages without requiring coding knowledge or design skills. It provides users with a user-friendly interface and a wide range of pre-designed templates, drag-and-drop functionality, and customization options to create visually appealing and high-converting landing pages.

1.1 What is a Landing Page Builder?

A landing page builder is a software tool or platform that simplifies the process of creating and designing landing pages without requiring coding knowledge or design skills. It provides users with a user-friendly interface and a wide range of pre-designed templates, drag-and-drop functionality, and customization options to create visually appealing and high-converting landing pages.

Step 1 is Create or Update Your Knowledge Bases


- Ensure public knowledge bases contain clear, customer-friendly information.

- Use private knowledge bases for internal resources like HR materials or training documents.


Step 2 Activate Your Chatbot


- Go to the chatbot configuration in VitaminAI.

- Link the appropriate knowledge base, customize the chatbot’s tone, and deploy it on your website, WhatsApp, or even Slack for internal use.


Step 3 Test and Iterate


- Simulate queries from visitors or employees to ensure the chatbot provides the right responses.

- Gather feedback and adjust your knowledge base content as needed.


With VitaminAI, your knowledge bases become dynamic tools that serve your visitors and employees, saving time, improving accuracy, and boosting satisfaction.


If you haven’t tried this yet, give it a go—it’s a game changer!


In our next video, we’ll explore how to Boost your Social Media channels with Vitamin Ai


See you soon, and have fun exploring our tool!